Real-Time Video Capabilities Added to District AI
District AI gains real-time visual capabilities: agents can process live camera streams to guide callers through complex visual tasks on a video call.
District AI has been upgraded with real-time visual capabilities, allowing the receptionist to see and react to what callers show it. Through direct integration with WebRTC camera streams, it can guide callers through visual steps during a call.
Editor's note: agent vision is an opt-in setting on browser video calls, off by default, and is not available on calls carried over the phone network.
Vision-Assisted Support Active
Agents can now process real-time video frames from camera feeds to provide interactive visual guidance.