Asia-Pacific region
Your team's line, hosted in Singapore.
District AI answers your business line around the clock, with calls and texts in one inbox, bookings, contacts and a helpdesk behind it. Asia-Pacific workspaces are hosted and stored in Singapore, and we publish exactly what runs in region today and what does not. From $39 a month.
No signup. The demo answers in your browser.
Asia-Pacific
Singapore
A call to a number we issue (a US number today) over US phone networks
- Outside the region
- Numbers are US numbers today, so a call travels over US phone carriers until it reaches our servers in Singapore.
- Payments, email and some phone and text services run in the United States, and live call updates for your dashboard pass through a message bus and a relay in the United States.
- Monitoring tools are in the European Union.
Listening, thinking and speaking: the starting voice of a new Asia-Pacific workspace. Other voices are labelled with where they run.
Asia-Pacific region
- Stored in
- Singapore
- Where calls are answered
- Answered in Singapore on a number we issue.
- USD
- Prices in USD.
What runs in Singapore
| What | What that means |
|---|---|
| Your workspace database | Contacts, call records, transcripts, and messages for Asia-Pacific workspaces are stored in Singapore, on Amazon Web Services. |
| A dashboard close to your team | Your dashboard is served from Singapore, so it stays quick for a team in the region. |
| The AI that answers runs in Singapore too | For a new Asia-Pacific workspace, the listening, the thinking and the speaking all happen in Singapore. Other voices stay available, and each one is labelled with where it runs before you pick it. |
| Calls are answered in Singapore | A call on a number we issue you is answered and logged in Singapore, and every call you place starts there. Calls you take in the dashboard or the District app connect to our call servers in Singapore too. |
| Your dashboard's AI is in Singapore | The AI that drafts replies and sums up calls for you runs in Singapore. |
What still runs outside the region
We tell you exactly where things run rather than rounding up. Today that means:
Phone networks. Numbers are US numbers today, so a call travels over US phone carriers until it reaches our servers in Singapore. A number you forward to us is answered wherever the number you forward it to is answered.
Voices other than the Singapore one. If you switch to a different voice engine, its listening and speaking run in the United States. One engine runs entirely in the United States, and its label says so before you pick it.
Behind-the-scenes services. Sign-in, your account and team, number routing, our own subscription records and scheduled jobs run in Singapore. Payments, email and some phone and text-message services run in the United States, live call updates for your dashboard pass through a message bus and a relay in the United States, and every visit reaches us through a global network edge first. Our monitoring tools are in the European Union. The data residency map names each one.
Published, not promised
Our per-data-type residency map and data processing addendum say exactly where each category of data lives and who processes it. Both are in the sovereign portal.
The full sovereign portal